I took a chance emailing Fittle to ask if they could ship to Switzerland, knowing their website only covers UK delivery. Not only did they genuinely consider my request, they made it happen. The team was incredibly friendly and responsive throughout, keeping me informed every step of the way.
The process was straightforward: they arranged international shipping, were upfront about the additional delivery cost and Swiss import VAT, and the whole order arrived in under 3 weeks which honestly exceeded my expectations.
As it was an international delivery, it arrived curbside in 11 separate boxes, but getting it inside was much easier than expected. The box itself comes mostly assembled and only requires a small amount of setup to arrange the internal rack. Within no time it was ready to use.
The product itself is everything we hoped for. It blends seamlessly into our living room, looks beautiful, and is incredibly practical and functional. For us, working from home with no dedicated gym space, it's the perfect solution.
If you're outside the UK and thinking about reaching out, just do it. The team went above and beyond to make it work and the product is absolutely worth it!!!