Return Policy

RETURN POLICY

Last updated January 01, 2023

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund only. Please see below for more information on our return policy.

RETURNS

All returns must be postmarked within thirty (30) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS

To return an item, please email customer service at hello@fittle.fit to obtain a Return Merchandise Authorisation (RMA) number. After receiving a RMA number, place the item securely in its original packaging and FITTLE will arrange collection from your designated address and return the items to our UK warehouse.

Please note, you will be responsible for all return shipping charges, which are £75 per item.

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least ten (10) days from the receipt of your item to process your return. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.

EXCEPTIONS

For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.

QUESTIONS

If you have any questions concerning our return policy, please contact us at: hello@fittle.fit

Stay up to date

Sign up for our newsletter and be the first to know about updates, new classes, challenges, and much more.
Fittle Ltd acts as a credit broker not a lender and will only introduce you to Klarna AB (FRN 536065).
We do not receive any commission for introducing customers to Klarna AB. If you would like to know how we handle complaints, please ask for a copy of our complaints handling process. You can also find information about referring a complaint to the Financial Ombudsman Service (FOS) at financial-ombudsman.org.uk
Copyright 2024 - FITTLE LTD
Website Managed by BuiltByGo
Copyright 2023 - Fittle LTD
Website Managed by BuiltByGo
Fittle Ltd acts as a credit broker not a lender and will only introduce you to Klarna AB (FRN 536065).
We do not receive any commission for introducing customers to Klarna AB. If you would like to know how we handle complaints, please ask for a copy of our complaints handling process. You can also find information about referring a complaint to the Financial Ombudsman Service (FOS) at financial-ombudsman.org.uk